- We shall provide products and services that meet stated standards on time, every time.
- We shall continually improve our processes to understand changing customer needs and preferences, and use the same as input for periodically reviewing and revising performance standards of our products and services.
- We accept Zero Defect as a quality absolute, and shall design and operate our quality system accordingly.
- We shall organise our work practices to do a job right the first time, every time.
- We are committed to continual improvement in quality in all business processes and shall track such improvement through measurable indicators.
- Managing Director & CEO
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